Connecting your Zocdoc profile puts Zocdoc on your HiFiveStar review page, so patients can go there to leave a review. HiFiveStar does not import Zocdoc reviews yet. Follow this step-by-step guide to complete the integration in minutes.
This video shows our previous app. The written steps on this page describe the current one.
1. Log in to your HiFiveStar Account - Access your HiFiveStar dashboard by entering your credentials on the login page.
2. Access the Settings Menu - Once logged in, locate the 'Settings' option on the main navigation dashboard.
3. Navigate to the Integrations Tab - Within the Settings menu, click on the 'Integrations' section.
4. Locate Zocdoc - You can find Zocdoc by scrolling through the list of available integrations. For a faster experience, use the Search Bar at the top of the page and type Zocdoc.
5. Enter Your Zocdoc Profile Link - Click the 'Integrate' button and a window will appear asking for your page link. Copy and paste your public Zocdoc profile URL into the designated field.
https://www.zocdoc.com/doctor/your-name-123. Make sure the link is active and points directly to your professional profile.6. Finalize the Connection - After pasting your link, click the 'Integrate Zocdoc' button. HiFiveStar saves the link and adds Zocdoc to your review page.
If your profile fails to connect, please verify the following:
The Zocdoc URL is correct and does not lead to a "404 Not Found" page.
Will my historical Zocdoc reviews show up in HiFiveStar? No. HiFiveStar does not import Zocdoc reviews yet.
Can I integrate multiple Zocdoc profiles?
Yes. Each Location in HiFiveStar can connect one Zocdoc profile. To add another, switch to a different Location and repeat the integration.
What should I do if the "Integrate Zocdoc" button doesn't work? Double-check that the URL is pasted correctly. The button stays grey until you paste a link into the field. If HiFiveStar does not save it, check that the link is a full web address starting with https://.
How often does the data sync? HiFiveStar does not import Zocdoc reviews yet, and there is no manual refresh. The link sends patients to your Zocdoc profile from your review page.
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