Connecting your OpenTable account to HiFiveStar is the most effective way to automate your review collection and keep your restaurant's reputation growing. By linking these platforms, you ensure that every diner receives a prompt invitation to share their positive experience right after their meal.
Our system handles the heavy lifting so you can focus on providing excellent service to your guests. Follow the steps below to establish a secure connection between your profiles.
Connecting these platforms streamlines your workflow by ensuring every diner has a voice.
Automatic Review Requests: Once integrated, the system can trigger feedback invitations shortly after a guest completes their reservation.
Centralized Dashboard: Monitor your OpenTable ratings alongside your other review sites in one unified view.
Improved SEO: Consistent fresh reviews from verified diners help boost your restaurant's visibility in local search results.
This guide provides the necessary steps to link your OpenTable profile directly to your HiFiveStar dashboard for automated review management.
Access the Platform - Log in to the HiFiveStar portal using your account credentials. This opens the main overview of your business locations.
Open the Settings Menu - Look for the 'Settings' tab in the main navigation area. Selecting this option opens the configuration tools for your account.
Locate Integrations - Select the 'Integrations' category. This section displays all third-party services that can connect with your dashboard.
Find OpenTable - Use the search feature or scroll through the list to find OpenTable. Entering the name in the search bar is the fastest way to highlight the correct option.
Initiate the Connection - Select the 'Integrate' button and a prompt will appear asking for your unique OpenTable business URL.
Finalize the Link - Paste your restaurant's profile link into the designated slot. Confirm the connection by selecting the 'Integrate OpenTable' button to complete the process.
By completing these steps, your reservation data will begin syncing to help streamline your feedback collection. This connection ensures that your patrons receive timely invitations to share their experiences.
If the integration does not appear active immediately, check these common areas.
URL Validation: Ensure the link starts with "opentable.com" and points to your public booking page rather than a private owner portal.
Sync Latency: New integrations may take a short period to populate data; wait a few minutes before refreshing the page.
Permission Settings: Verify that your HiFiveStar user role has the administrative permissions required to modify integration settings.
Managing Reviews
Elevating Your Business with Advanced Review Management
