Syncing your Trustpilot reviews with HiFiveStar allows you to manage your reputation from a single dashboard. Follow this guide to establish the connection between these two platforms.
Before starting, ensure you have your public Trustpilot profile link ready. This is the URL customers visit to read your reviews on the Trustpilot website.
Follow these simple instructions to link your accounts and ensure your latest Trustpilot reviews appear directly in your dashboard.
Open the HiFiveStar login page and provide your credentials. This opens your main business overview.
Look for the 'Settings' button in the main navigation menu. This section houses your account configurations and platform preferences.
Inside the settings menu, choose the 'Integrations' tab. This page displays a variety of third-party platforms that work with your account.
Use the search bar at the top of the list and type Trustpilot to highlight the correct card. Alternatively, scroll through the available services until the Trustpilot logo appears.
Click the 'Integrate' button next to Trustpilot. A text box will appear asking for your Trustpilot Business URL. Paste your profile link into this space.
Click the 'Integrate Trustpilot' button. The system will then verify the link and begin pulling in your review data.
Completing these steps creates a seamless flow of data between your Trustpilot profile and your dashboard. You can now manage your online presence with greater efficiency and less manual effort.
How often does the data update?
The integration automatically checks for new Trustpilot reviews periodically throughout the day. This ensures your dashboard remains a current reflection of your customer feedback without requiring manual refreshes.
Can I connect multiple Trustpilot pages?
Each business location in HiFiveStar can be linked to one specific Trustpilot profile URL. If you have multiple branches, ensure you are logged into the correct business profile before performing the integration.
What happens if I change my Trustpilot URL?
If your public profile link changes on Trustpilot, you will need to return to the Integrations tab, remove the current link, and repeat the setup process with the new URL to maintain the connection.
Managing Reviews
Elevating Your Business with Advanced Review Management
