Invite team members to your account

“Locations” can be considered as Workspaces that are separate spaces primarily meant for businesses with multiple locations or agencies who are managing multiple clients.

The “Business Users” page is where you can view/manage all your team members. This includes details of their Name, Email, Locations they have access to, and Role.

How to invite your team member as a “Location Manager”

The “Location Manager” will only have access to their "Locations” you’ve assigned to them within a single log-in account.

1. Login to your HiFiveStar account and click “Settings” dropdown.

2. Select “Business Users”

3. Click “Add user”

4. Under “User Role” select “Location Manager”

5. Enter the following info of the user that you’re trying to add:

   1. Name

   2. Email

   3. Language (The language will be used for all email communications)

   4. Locations (Select only the locations that you want this user to have access to)

6. Click “Add User”

How to invite your team member as a “Business Owner”

Warning: The “Business Owner” role will be granted full access to ALL locations associated with your account.

1. Login to your HiFiveStar account and click “Settings” dropdown.

2. Select “Business Users”

3. Click “Add user”

4. Under “User Role” select “Business Owner”

5. Enter the following info of the user that you’re trying to add:

   1. Name

   2. Email

   3. Language (The language will be used for all email communications)

6. Click “Add User”

To complete this process, ensure the new user checks their inbox for an invitation email to verify their account. Once they confirm their details, they will have full access to manage the business profile and settings.

Editing or Removing User Access

If a team member changes roles or leaves the organization, you can update their permissions at any time.

• Navigate to the Business Users page under the Settings menu.

• Locate the user in the list and select the ”Edit” icon to change their role or assigned locations.

• To revoke access entirely, select the ”Delete” option. This action takes effect immediately, and the user will no longer be able to log in to the platform.

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