HiFiveStar Subscription Cancellation Guide

How to End HiFiveStar Subscriptions

You manage your HiFiveStar plan on the Billing screen inside the app. This guide shows how to end your plan or move to a smaller one. Only a Business Owner can cancel or change the plan.

Taking these steps ensures your billing preferences are updated and your account status remains accurate. Follow the detailed points below to complete your request without any confusion.

HiFiveStar Cancel Subscription

Follow these steps to cancel your HiFiveStar plan.

1. Log in to your HiFiveStar account.

2. Click Billing at the bottom of the menu on the left (on a phone, More › Billing; in the classic look, 💳 Billing).

3. On the Your plan card, click Cancel plan.

4. A Before you go window opens. Click Continue to cancel. If you change your mind, click Keep my plan.

5. Stripe's secure cancel page opens. Confirm the cancellation there, and you come back to Billing.

Your plan stays active until the end of the period you have paid for, and Billing shows the date it ends. After that, your business moves to the Forever Free plan, with room for one location. Your reviews, your review link and your history stay.

Changed your mind before that date? Click Keep my plan on the Billing screen and your plan carries on.

Downgrade Subscription Tier

If you prefer to change your plan instead of canceling, you can move to a smaller plan on the same Billing screen.

Click Change plan, pick the plan that fits, and confirm on Stripe's secure page. A move to a smaller plan takes effect straight away, and the unused part of what you have paid comes off your next bills.

Related Articles